Company Overview:

Creature Comforts is a progressive, professional group with a reputation for high-quality medicine and surgery.  We believe in hiring, developing and rewarding the highest talent in the veterinary field and offer tailored career progression across all our roles. We also believe in a diverse and innovative workplace culture that prioritizes work-life balance and personal fulfilment.

Our team is close-knit and supportive with high levels of engagement and happiness. They work together, play together and genuinely enjoy coming to work every day.

If you are looking for a position that is more than just a job, this could be the position for you.

To get an idea of our working environment please review our company video: https://www.youtube.com/watch?v=fX0MVDOq9rs

Who we need?

• Veterinary Nurse (2+ years' experience)
• Experienced Emergency Veterinary Nurse (4+ years' experience)
• Experienced Emergency Veterinary Technician (3+ years' experience)
• Customer Services Representative (2+ years' experience)

What we offer:

• Competitive compensation: Including very attractive base salary and performance bonus based on experience and qualification
• Competitive benefits: Including BUPA medical coverage, employee discounts and support with further education.
• Career progression: Structured career paths within the Creature Comforts Group and broader Mars Incorporated.
• Employee wellbeing: We have an in-house wellbeing program and time management program to ensure minimal overtime, as well as a catered employee rooms and chill out zones
• Skills development: Opportunity to work alongside with very experienced senior nurses
• Explore our most advanced equipment, digital x-ray, advanced ultrasound machines and endoscope
  

Learning & Development:

• Structured career path across the veterinary field with leadership opportunities both within the Creature Comforts Group and the MARS Veterinary Network
• Support for AIRC for the right candidate, and mentoring / training within our senior nursing team.
• Education / sponsorship for developing your veterinary nursing skills and knowledge

Veterinary Nurse

 Day-to-day duties:

• Provide professional and up to date quality care to veterinary patients.
• Assist veterinarians with consultations, provide nursing care to hospitalized patients and assist in surgery and dental procedures.
• Assist with performing X-rays and assisting with Ultrasound.
• Perform routine in-house laboratory procedures.
• Communicate and liaise professionally with clients, both in supervised and unsupervised situations.

 Requirements:

• High School Diploma with minimum of 2 years of veterinary nursing experience
• Basic understanding of common medical disease terminology.
• Excellent interpersonal, written, verbal communication skills in English and Cantonese. Including the ability to demonstrate high level of client education and communication.

• More experience is required to qualify for a Senior Veterinary Nurse position

 Work Schedule:

• Full time: 5 work week, 9.5 -10 hours per day with 1-hour lunch break, with public holidays entitlement
• Part time: 4 days work week, 9.5 -10 hours per day with 1-hour lunch break / Negotiable
• Locum: On agreement

 Work Location:

Sai Wan Ho or Tseung Kwan O

Emergency Nurse (Night)

 Day-to-day duties:

• Provide inpatient and emergency care to patients from surgery, oncology and internal medicine, assisting with incoming emergencies and be responsible for case handovers each day.
• Work closely with the teams to ensure high standards of care are provided around the clock to our patients
• Assist veterinarians with complex surgeries, consultations, diagnostic imaging, and other techniques
• Respond to client inquiries; including communicating and liaising professionally with clients, both in supervised and unsupervised situations, and recording and documenting client communication and feedback accordingly.

 Requirements:

• A minimum of 4 years of veterinary nursing experience.
• Previous emergency and critical care experience will be an advantage
• Excellent interpersonal, written, verbal communication skills in English and Cantonese
• Self-motivated, able to work under pressure, team player and good team spirit

 Work Schedule:

• Full time: 4-day work week, 12 hours per work shift with 1-hour break.
• Locum: On agreement

 Work Location:

Sai Wan Ho

Emergency Veterinary Technician (Night)

 Day-to-day duties:

• Provide inpatient and emergency care to hospital patients, assisting with incoming emergencies and be responsible for case handovers each day.
• Assist veterinarians with complex surgeries, consultations, diagnostic imaging, and other procedures.
• Cantonese speaking assistants will take care of translation.

 Requirements:

• A minimum of 3 years of veterinary nursing experience.
• Previous emergency and critical care experience will be an advantage but not essential.
• Self-motivated, able to work under pressure, team player and good team spirit.

 Work Schedule:

 Full time: 4-night work week, 12 hours per shift with 1-hour break.

Work Location:

Sai Wan Ho

Customer Services Representative

Responsibilities:

• Handling the daily reception operations of the Hospital
• Ensuring services operate in a timely, accurate, efficient manner, with a high standard of quality customer service
• Ensuring the reception experience is a happy and pleasant one for owners and their pets
• Providing basic medical information to clients, answering queries and solving problems.

Requirements:

• Higher Diploma holder or above in any discipline
• Minimum 2 years of experience in customer service
• Experience in veterinary industry is a definite advantage
• Candidate with more experience will be considered as Senior Customer Services Representative

Work Schedule:

• Full time: 5 work week, 9.5 hours per day with 1-hour lunch break, with public holidays entitlement
• Part time: 4 days work week, 9.5 hours per day with 1-hour lunch break / Negotiable

Work Location:

Sai Wan Ho

If you think you could be the right person for this job, we'd love to hear from you! Please Apply HERE.

Website: https://www.creaturecomforts.com.hk/

Facebook: https://www.facebook.com/creaturecomfortshk/

LinkedIN: https://www.linkedin.com/company/creature-comforts-group

Instagram: https://www.instagram.com/creaturecomfortshk/

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 24 months for future recruitment purpose and will then be destroyed.